privacy policy.

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upleashed privacy policy.

1. Introduction

At upleashed ("we," "us," "our"), we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at team@upleashed.com.

2. Identification

Our Data Protection Officer is Alex Martin-Smith, Director, who you may contact directly with any data-related concerns.

3. What Information We Collect

We collect personal information that you provide to us. The personal information that we collect depends on the context of your interactions with us and the services we provide, which includes:

• Name
• Company
• Email
• Phone

4. How We Use Your Information

We use the data you provide us for the following purposes:

• Verify your identity
• Provide personalised services
• Share necessary data with the Chartered Management Academy for certification purposes

5. Data Sharing and Transfer

We share your data with third parties for the purposes of certification with the Chartered Management Academy. We confirm that these third parties comply with data protection laws. All data is stored in the UK for both UK and international clients.

6. Data Security

We employ data security measures provided by our cloud-based services from Microsoft and IONOS to secure your data. However, no system is 100% secure, and we cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal data for a period of 10 years, after you cease being a paying customer, unless you instruct us otherwise.

8. Your Rights

Under data protection laws, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal data.
• Your right to erasure - You have the right to ask us to erase your personal data.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data.
• Your right to object to processing - You have the right to object to the processing of your personal data.
• Your right to data portability - You have the right to ask that we transfer the data we collected to another organization, or directly to you.

You can exercise these rights by contacting us at team@upleashed.com

9. Consent

By using our services, you consent to the use of your personal data as described in this Privacy Policy.

10. No Sale of Personal Data

In compliance with the CCPA, we do not sell your personal data.

11. Identity Verification

When processing your data access or deletion requests, we may ask for two forms of ID for verification, which will be deleted after verification.

12. Regular Assessments

We regularly assess our data handling and privacy practices to ensure they comply with the rules and regulations we're bound to.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

14. Contact Us

If you have any questions or concerns about our privacy practices with respect to your personal information, you may contact our Data Protection Officer, Alex Martin-Smith, at team@upleashed.com.