A diverse and engaged team collaborating in a modern office environment. The image features a vibrant, professional setting with smiling employees, reflecting a positive and productive workplace. Overlaid text reads: ‘Bridging the Skills Gap: Building a Future-Ready Workforce.’

Employee ‘skills gap analysis’ a practical approach using a skills matrix solution.

Leaders often find it challenging to pinpoint exactly where their workforce could improve capability or skills competence (be it soft skills or hard skills). Rapid changes in technology and shifting business goals create new demands on employees, yet many organisations only realise these demands when performance starts dipping. This uncertainty calls for a structured way to identify potential shortfalls and then respond with a positive plan. That’s where employee skill gap analysis comes in.

Why ‘skills gap reporting’ matter

Skill gaps; especially if left unchanged for a long period of time can lower team morale, hinder project delivery, and increase hiring costs. By identifying areas of need early, managers can direct training budgets and resources in a more positive, proactive manner. This approach fosters a culture of continuous improvement, focusing on personal growth rather than micromanagement. The infographic from Upleashed illustrates the ripple effect of capability development. As individuals build new skills, they experience greater autonomy and motivation, which leads to higher engagement and, ultimately, happier team members and customers. ????

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Shift Learning have provided a very detailed and interesting read, titled ‘The true cost of not providing employee training’ – check it out here.

Using a ‘skills matrix’ for clarity

An advanced matrix tool captures current competencies and compares them against specific goals. Instead of trying to guess which areas demand attention, leaders gain a clear overview of strengths and opportunities for growth. Skills matrix solutions, like the free skills matrix shown below supports ongoing monitoring of workforce development solutions and keeps teams well-prepared for changing demands. Check out ‘how to close the skills gap’ for a closer look at building a structured approach.

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Example of the free skills matrix template by upleashed – showing an automotive team. Download up to 40 unique industry templates, or start from scratch with a blank free version here.

Leverage skills data for smarter decisions as a manager

Beyond simply tracking development, a skills gap analysis feeds into smarter workforce planning. When managers understand where their teams excel and where improvement is needed, they can make informed decisions about training, hiring, and internal mobility. This reduces reliance on external recruitment and empowers existing employees to take on new challenges with confidence.????????

A well-maintained skills matrix provides a foundation for:

  • Designing tailored training programmes based on real needs
    • Addresses specific skill gaps with targeted learning.
    • Increases engagement by aligning with employees’ actual needs.
    • Boosts training effectiveness and business performance.
  • Reducing turnover by ensuring employees see clear career growth
    • Enhances job satisfaction and motivation.
    • Reduces hiring and onboarding costs associated with high turnover.
    • Strengthens loyalty by providing clear pathways for advancement.
  • Aligning workforce development with long-term business strategy
    • Ensures skills match future business needs.
    • Improves recruitment, performance management, and succession planning.
    • Creates a workforce that actively contributes to strategic goals.
  • Identifying high-potential employees for leadership roles
    • Ensures leadership continuity and smooth succession planning.
    • Reduces disruptions by preparing future leaders in advance.
    • Strengthens organisational stability and long-term success.

By integrating skill data into strategic decision-making, organisations can create a more adaptable and future-ready workforce.

Steps you can take today to conduct a skills gap analysis

A structured approach ensures that skill development remains a priority rather than a reactive measure. Follow these key steps:

  1. Define key competencies – Outline the critical skills required for each role in your organisation.
  2. Assess current abilities – Gather employee self-assessments, manager evaluations, and performance data to gauge existing skill levels. We recommend starting with the upleashed capability framework policy – its free to use – here.
  3. Identify gaps – Compare current skills against business goals to highlight areas requiring development. Absolutely ensure you engage with your team members – let them help to lead their future development and feel vital to the progress!
  4. Prioritise training needs – Focus on gaps that have the biggest impact on performance and business success.
  5. Develop training and learning strategies – Implement targeted training, coaching, or mentoring initiatives.
  6. Monitor progress – Regularly update the skills matrix to ensure continuous improvement and alignment with evolving business needs.

Embedding skill gap analysis into routine workforce planning ensures that capability development is ongoing and aligned with strategic goals.

Practical tools to get started

For a practical way to map and manage skill development, consider using Upleashed’s free Excel skills matrix template. This easy-to-use tool helps leaders track competencies across teams, identify areas for growth, and make data-driven training decisions.

???? Explore the Upleashed skills matrix library – Download industry-specific templates or create a custom version to fit your organisation’s needs. Select your industry here.

???? Learn more about closing the skills gap – Read our detailed guide on how to build a structured, proactive approach to workforce development. Check out the upleashed Learning Lab for weekly management and leadership tips, advice, free stuff and more!

By embedding skill gap reporting into everyday operations, organisations foster a culture where employees feel valued, supported, and encouraged to grow. This approach not only enhances individual performance but also drives overall business success.

What are your tips for inspiring a workforce that’s both capable and motivated? Share your thoughts below.



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